Surface Pro 4

The Surface Pro 4 is the fourth-generation Surface-series 2-in-1 detachable, designed, developed, marketed, and produced by Microsoft. The Surface Pro 4 was announced on October 6, 2015[1] alongside the Surface Book. In the U.S. and Canada, the Surface Pro 4 was released on October 26, 2015.

Surface Pro 4

Surface Pro 4 with bright blue Type Cover
Developer	Microsoft
Product family	Surface
Type	2-in-1 detachable
Generation	4th
Release date	October 26, 2015
Introductory price	$899 (£749)
Operating system	Windows 10 Pro
CPU	Intel Core m3-6Y30 Intel Core i5-6300U Intel Core i7-6650U
Memory	4 GB, 8 GB, or 16 GB
Storage	PCI-Express SSD: 128 GB, 256 GB, 512 GB, or 1 TB
Display	12.3 inches 2736x1824 (267ppi) PixelSense display with 3:2 aspect ratio
Graphics	m3: Intel HD graphics 515 i5: Intel HD graphics 520 i7: Intel Iris 540 graphics
Dimensions	292.1 mm × 201.42 mm × 8.45 mm (11.500 in × 7.930 in × 0.333 in)
Mass	m3: 766 g (1.689 lb) i5: 786 g (1.733 lb) i7: 786 g (1.733 lb)
Predecessor	Surface Pro 3
Successor	Surface Pro (5th generation)
Website	www.surface.com

The Surface Pro 4 is an update over its predecessor, featuring Skylake CPUs, more RAM and SSD options and a 12.3-inch display with a greater resolution. At the same time, the device is compatible with most of its predecessor's accessories.

The device's successor, the 2017 Surface Pro, was announced in May 2017, ahead of a release the following month.

History

The Surface Pro 4 was announced on October 6, 2015 alongside the Surface Book. Both devices were available for pre-order the following day and available for customers beginning on October 26, 2015.

The device initially exhibited failure to sleep properly, which drained the battery very quickly.[2] Microsoft subsequently developed a fix that was made available on February 17, 2016.[3]

Features

Hardware

The Surface Pro 4 is the same size as the Surface Pro 3, but has a thinner screen bezel which allows for a display of a slightly greater size of 12.3 inches (31 cm). The screen resolution is also greater than the Surface Pro 3's, at 2736x1824 at 267 PPI, with the same aspect ratio of 3:2 and 10-point multi-touch. The chassis is 0.03 inches (0.76 mm) thinner and 0.03 pounds (14 g) lighter than the Surface Pro 3.

The cooling system of the 2-in-1 has been redesigned and dubbed hybrid liquid cooling system. It includes heat pipes with a flowing liquid, which is meant to avoid the use of the internal fan when the device is used for less demanding tasks such as web browsing.

All Surface Pro 4 models feature 6th-generation Skylake Intel Core processors—m3, i5 or i7—which are more powerful and run cooler over its Intel Core Haswell predecessors found in the Surface Pro 3 and 2. The maximum clock rate of the most powerful CPU option (i7-6650U) is also greater at 2.2 GHz, with up to 3.4 GHz in the Turbo Boost mode. The m3-powered model is completely fanless.

RAM and SSD options available are 4, 8, 16 GB and 128 GB, 256 GB, 512 GB, 1 TB respectively; the top options are two times as capacious compared to top options of the Surface Pro 4's two recent predecessors.

The common traits, inherited from the previous-generation Surface Pro 3, are a continuous kickstand, magnesium casing with a silver-colored back side, 802.11a/b/g/n/ac Wi-Fi radio, Bluetooth 4.0 Low Energy, full-size USB 3.0 port, microSD card reader, headset jack, Mini DisplayPort, Cover Port, and a renamed SurfaceConnect, a port on the side to connect a wall charger, Docking Station or Surface Dock accessories.

Surface Pro 4 Configuration Options[4]
Price Tier (USD)	CPU	Integrated GPU	RAM	Internal Storage
899	Intel Core m3-6Y30 (0.9 to 2.2 GHz)	HD 515	4 GB	128 GB
999	Intel Core i5-6300U (2.4 to 3.0 GHz)	HD 520
1299			8 GB	256 GB
1499			16 GB
1699			8 GB	512 GB
1899			16 GB
1599	Intel Core i7-6650U (2.2 to 3.4 GHz)	Iris 540	8 GB	256 GB
1799			16 GB
2199				512 GB
2699				1 TB

Software

All Surface Pro 4 models come with a 64-bit version of Windows 10 Pro and a Microsoft Office 30-day trial. Windows 10 comes pre-installed with Mail, Calendar, People, Xbox (app), Photos, Movies and TV, Groove, and Microsoft Edge. With Windows 10, a "Tablet mode" is available when the Type Cover is detached from the device. In this mode, all windows are opened full-screen and the interface becomes more touch-centric.

The device also has a Windows Hello-compatible camera. It combines the use of a regular and infrared cameras to authenticate the user.

Accessories

Surface Pro 4 Type Cover in the bright blue version

The Surface Pro 4 is backward compatible with all accessories of its predecessor. At the Windows 10 Devices Event on October 6, 2015, alongside new Surface 2-in-1s, new accessories were announced.

The Surface Dock is a redesigned docking accessory in a brick form factor. It is compatible with all past and future Surface models with a SurfaceConnect side port, previously used to connect a wall charger or Docking Station accessory: Surface Pro 3, 4 and Surface Book. The Surface Dock will have 2 Mini DisplayPorts, 1 Gigabit Ethernet, 4 USB 3.0, and 1 audio out ports.

Although Surface Pro 4 is backward compatible with Type Cover accessory of Surface Pro 3, an attachable keyboard which doubles as a screen protector, the Surface Pro 4 Type Cover has been announced with and without a fingerprint ID sensor. The new Type Cover is thinner and lighter than its predecessor, has improved magnetic stability for lap use, a mechanical keyboard with improved key spacing, as well as a larger touchpad.

An updated version of Surface Pen is included with the Surface Pro 4, which has 1024 levels of pressure sensitivity and is heavier with a rubberized tip.[5] However, the new pen has only one button on the side rather than the previous pen's two. There is an eraser on the end that doubles as a button, which may perform different tasks, like opening the OneNote app or activating Cortana,[6] and can be customized using the Surface App.[7]

Issues

The Surface Pro 4 is known to have wide spread flicker issues with the display[8] named as Flickergate[9] after the independent website flickergate.com which was set up by the affected users after getting no fix from Microsoft.[10]

Microsoft's spokesperson acknowledged the issue stating:

"We are aware that some customers have experienced a screen flicker on Surface Pro 4 and are monitoring the situation closely. Customers impacted by this should contact Microsoft support."[11]

Microsoft has stated that bad batteries, pens and Type Covers may be repaired under warranty.[12]

The Type Cover also has connectivity issues that afflict many, often due to a Windows update. This seems to be a common issue across the Surface series, with a sudden death to the Type Cover.[13][14][15][16]

Reception

The Surface Pro 4 received generally positive reviews from technology critics. Most praise a sharper and larger display compared to the one found in the predecessor, redesigned cooling system, improved technical specifications, and an improved Type Cover. The common disadvantages found by reviewers were that the Type Cover is still a separate purchase, the relatively modest performance of the Intel Core m3 chip, and modest battery life.[17][18][19]

Timeline

Sources: Microsoft Devices Blog Microsoft Store

References

1. "Microsoft Unveils the Surface Pro 4 With a 12.3-inch Display". Archived from the original on 2015-10-11. Retrieved 2015-10-09.
2. "Surface Pro 4, Surface Book 'sleep' fix coming soon (early 2016)". Archived from the original on 2016-04-23. Retrieved 2016-05-26.
3. "Microsoft Patches Surface Book And Surface Pro 4 Sleep Issue". Archived from the original on 2016-05-28. Retrieved 2016-05-26.
4. "Surface Pro 4 tablet models". November 5, 2015. Archived from the original on April 25, 2016. Retrieved November 5, 2015.
5. Heslip, Ken (6 October 2015). "Microsoft's new Surface Pen now available for pre-order". WinBeta.
6. Guim, Mark (22 October 2015). "3 essential shortcuts you should know for the new Surface Pen". Windows Central. Archived from the original on 29 December 2015. Retrieved 28 December 2015.
7. Coppock, Mark (16 December 2015). "You can now customize the Surface Pen buttons on your Surface Book and Surface Pro". WinBeta.
8. Microsoft has no response to Surface Pro 4 screen flickers | Computerworld
9. "Surface Pro 4 owners are putting their tablets in freezers to fix screen flickering issues #flickergate". The Verge. Archived from the original on 2018-02-01. Retrieved 2018-02-02.
10. "We are 1800+ customers who lost $2.8+ Millions due to faulty/defective Microsoft Surface Pro 4 devices". Flicker Gate. Archived from the original on 2018-02-04. Retrieved 2018-02-02.
11. "$14bn tax hit, Surface Pro screens keep dying – but it's not all good news at Microsoft". Retrieved 2018-02-02.
12. "Microsoft promises fixes for several long-standing Surface problems | Computerworld". Archived from the original on 2017-11-14. Retrieved 2017-11-13.
13. Surface Pro 4 Type Cover suddenly stops working
14. "Keyboard Problems with Surface Tablets". Archived from the original on 2018-12-15. Retrieved 2018-12-12.
15. Surface Pro 4 batteries and TypeCovers are dropping like flies
16. Surface Pro 4 Jul 2017 Update - Type Cover not working
17. Devindra, Hardawar (21 November 2015). "Surface Pro 4 review: Yes, it can really replace your laptop". Engadget.com. Archived from the original on 15 November 2015. Retrieved 13 November 2015.
18. Davies, Chris (21 October 2015). "Surface Pro 4 Review". SlashGear.com. Retrieved 13 November 2015.
19. Osborne, Joe (8 November 2015). "Microsoft Surface Pro 4 review". TechRadar.com. Archived from the original on 18 November 2015. Retrieved 17 November 2015.