Consumers Council of Canada

The Consumers Council of Canada is a non-profit, volunteer-based consumer organization, promoting consumer rights and responsibilities in Canada.[3]

Consumers Council of Canada
Formation1994[1]
TypeConsumer organization
Legal statusActive
PurposeConsumer advocacy
HeadquartersToronto, Ontario, Canada[1]
Region served
Canada
Official language
English
Don Mercer[2]
Websitewww.consumerscouncil.com

Founded in 1994, the organization is based in Toronto.[1]

The Consumers Council of Canada was a member of the Canadian Consumer Initiative.[4] The initiative, initiated by the Office of Consumer Affairs of Industry Canada, has involved the development common policy positions and sharing of resources by organizations serving consumers in Canada.[5]

Operating Principles

The Consumers Council of Canada advocates for the eight basic consumer rights detailed in the Consumer Bill of Rights, as well as a ninth, the right to privacy, which the council has added. The rights are as follows:

  • The right to safety;
  • The right to choose;
  • The right to be heard;
  • The right to be informed;
  • The right to consumer education;
  • The right to consumer redress;
  • The right to a healthy environment;
  • The right to basic needs, and;
  • The right to privacy.[6]

References

  1. "Consumers Council of Canada". Consumers Council of Canada. Retrieved 2016-07-23.
  2. "Board of Directors". Consumers Council of Canada. Retrieved 2016-07-23.
  3. "About the Council". Consumers Council of Canada. Retrieved 2016-07-23.
  4. "Canadian Consumer Initiative (CCI)". Office of the Commissioner of Lobbying of Canada. Archived from the original on 2016-08-07. Retrieved 2016-07-23.
  5. "Canadian Consumer Initiative". Consumers Council of Canada. Retrieved 2016-07-23.
  6. "Charter of Consumer Rights". Consumers Council of Canada. Retrieved 2016-07-23.


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