Waiter Rule

The Waiter Rule refers to a common belief that one's true character can be gleaned from how one treats staff or service workers, such as a "waiter".[1] The rule was one of William H Swanson's 33 Unwritten Rules of Management, copied from Dave Barry's version "If someone is nice to you but rude to the waiter, they are not a nice person."[2]

References
  1. "CEOs say how you treat a waiter can predict a lot about character". USA Today. 14 April 2006. Archived from the original on March 25, 2016. Retrieved 25 March 2016.CS1 maint: unfit URL (link)
  2. Dave Barry (1999). Dave Barry Turns 50.
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