Softtek

Softtek is a Mexico-based information technology company, operating in North America, Latin America, Europe and Asia. Headquartered in Monterrey, Mexico, the company has 15,000 associates in Mexico and abroad[1] and is the largest private IT vendor in Latin America.[2] The company offers application software development, testing, security and support; business process outsourcing (BPO); and IT infrastructure management, security and support to more than 400 corporations in more than 20 countries.[3] It also acts as a value added reseller (VAR) for SAP, Microsoft, Blue Yonder, AWS and other software products. The company has trademarked the term "nearshoring" to describe the provision of outsourced services to customers in other countries that are in proximity.[4]

Softtek
TypePrivately held
IndustryInformation technology services
Founded1982 (1982) in Monterrey, Nuevo León, Mexico
FounderBlanca Treviño 
HeadquartersMonterrey, Nuevo León, Mexico
Key people
Blanca Treviño (Chairperson & CEO)
Benigno López (USA)
Miguel Saldivar (Brazil)
Carlos Funes (Mexico & Central America)
Roberto Montelongo (Chief Operating Officer)
Number of employees
15,000 (2019)
Websitewww.softtek.com

History

Softtek was founded in 1982 as a small IT services company by Gerardo López, develop customized software for customers including Mexico’s second largest bank and managing their IT infrastructure.[4] Following the passage of the North American Free Trade Agreement (NAFTA) in 1994, in 1997 Softtek introduced the nearshore model,[5] opening the first global delivery center in Latin America. In August 2000, Blanca Treviño took the position of President and CEO. In August 2007, the company acquired China based I.T. UNITED,[6] extending its services to the Asian market. In December 2019, Softtek acquired 75% of Vector ITC, Spain-based digital technology services firm.[7]

Management

Softtek has one of the few female CEOs in a large multinational company.[8] Blanca Treviño, President & CEO of Softtek, assumed the position in August 2000. Under her leadership Softtek became the largest private IT service provider in Latin America. She is a board member for Wal-Mart Mexico, The United States – Mexico Foundation for Science, the University of Monterrey, and TecMilenio University.[9] She is also an adviser to the Government of Nuevo León, her home state in Mexico. She was featured as a “Rising Star” in 2007 by Fortune Magazine’s "50 most powerful women in global business" issue.[10] Treviño was also selected as the fourth most powerful business woman in Mexico by CNN Expansión in 2008, which was her second time featured in this ranking.[11] In 2019, WITI inducted Blanca into the Women in Technology Hall of Fame.[12]

Controversy

On May 31, 2020, in the midst of the commotion by the worldwide Black Lives Matter movement, the Brazilian affiliate was involved in accusations of racism on social networks after firing an employee who led the movement in Brazil. In response, Softtek said: "our human resources policies comply with regulations and are in line with our code of ethics" [13]

Acquisitions
Company acquired Country Date Business Reference
Vector ITC Spain December 2019 Digital Services [14]
Itarvi Consulting Spain August 2015 Multichannel Banking Services [15]
Systech Integrators India US February 2013 SAP® Channel and Services Partner [16]
SCAi Mexico August 2012 SAP [17]
I.T. United China August 2007 SAP [18]

References
  1. http://www.softtek.com/about/fast-facts
  2. Kirk Laughlin. "Softtek Ranks 40th on IAOP Global Provider List". Nearshore Americas - The New Axis of Outsourcing.
  3. "Softtek Global Presence". 2020.
  4. "Online Extra: Can Latin America Challenge India?". Businessweek.com.
  5. "Nearshore".
  6. "Softtek Poised for Bigness". Businessweek. Archived from the original on 17 April 2011.
  7. "Softtek Acquires 75% of Vector ITC".
  8. "Risk and Opportunity for Women in 21st Century". New York Times. 5 March 2010. Retrieved 30 November 2014.
  9. Ioannou, Lori (2017-06-13). "How the 'Sheryl Sandberg of Mexico' is inspiring women in tech". CNBC. Retrieved 2018-06-20.
  10. "Keep an eye on these four rising stars".
  11. "Blanca Trevio de Vega". CNN Expansión. 24 April 2009.
  12. "WITI - Blanca Trevino". www.witi.com. Retrieved 2020-06-11.
  13. "Torcedor do Corinthians perde emprego após protesto e fala em perseguição". UOL Brasil. 2020-06-07. Retrieved 2020-06-08.
  14. "Home". Vector ITC (in Spanish). Retrieved 2020-06-11.
  15. http://www.softtek.com/newsroom/news-releases/softtek-acquires-itarvi-consulting-specialist-in-multichannel-banking-services
  16. http://www.softtek.com/newsroom/news-releases/softtek-acquires-systech-integrators-an-sap-channel-and-services-partner-in-the-us
  17. https://www.softtek.com/newsroom/news-releases/softtek-acquires-sap-specialist-scai
  18. https://web.archive.org/web/20110417190934/http://www.businessweek.com/globalbiz/blog/globespotting/archives/2008/03/softtek_poised.html
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