Rocket Lawyer

Rocket Lawyer is an online legal technology company founded by Charley Moore in 2008,[5] based in San Francisco, California.[6] It provides individuals and small to medium-sized businesses with online legal services—including incorporation, estate plans, and legal document review.[7] The company also provides a network of attorneys that consumers and small businesses can consult with on legal issues through its On Call service.[8] In 2012, Rocket Lawyer UK was launched.

Rocket Lawyer, Inc.
TypePrivate Company
IndustryLegal technology, Internet
FoundedAugust 2008 (2008-08)
HeadquartersSan Francisco, California[1]
Key people
Charley Moore, Founder, Executive Chairman and CEO;[2][3] Mark Edwards, Senior VP Rocket Lawyer UK[4]
ProductsAttorney Services, Legal Forms, Legal Planning and Local Attorney Listings
Number of employees
250
Websitewww.rocketlawyer.com, www.rocketlawyer.co.uk

History

Beginnings

In 1996, Moore graduated from UC Berkeley School of Law[5] and began his career as an attorney at Venture Law Group where he participated in the early-stage representation of Yahoo! and Web TV.[9] In 1998, he founded OnStation Corporation to provide software to the automotive industry.[10] Then, in 2008, he founded Rocket Lawyer to provide an affordable way for companies to access legal advice.[5] Moore’s idea for Rocket Lawyer was to create an easy to use platform where legal documents could be created and shared by everyone.[11] In 2009, he sold his company, OnStation Corp, and used the money form the sale to grow Rocket Lawyer.[6]

From the beginning, the company has targeted entrepreneurs; its initial sales model offered a basic plan and a pro plan,[5] both of which charged entrepreneurs for individual legal documents at a lower cost than standard attorney rates.[12][13] Under the basic plan, the company provided interactive legal templates and step-by-step instructions to help businesses.[5] The pro plan gave customers access to consultations, document review, and legal representation from local attorneys.[5][14]

After the late-2000s recession, Rocket Lawyer switched to a monthly subscription-based model to increase sales.[12] After making this change, Rocket Lawyer increased its annual revenue from $1 million in 2008 to $5 million in 2009, and increased its monthly visitors from 150,000 to 900,000 over the same period.[12]

Growth

In January 2009, Rocket Lawyer raised $2 million from LexisNexis[15] and appointed LexisNexis executive Ralph Calistri to its board.[16] In December 2009, Dan Nye, the former CEO of LinkedIn, joined Rocket Lawyer's board of directors.[6][9] Nye was initially brought on as a board member, but after a few months was named to president and CEO.[17][18] This allowed Moore to transition to Executive Chairman.[18] Nye focused on improving Rocket Lawyer's customer service and utilizing an analytical approach to new products, including allowing customers to create free legal documents.[18] This helped Rocket Lawyer boost new accounts from tens of thousands a month to over 100,000 a month.[18]

In 2010, Rocket Lawyer received $7 million in equity financing from Investor Growth Capital in order to expand operations.[11][19] In July 2011, Rocket Lawyer raised $18.5 million in a Series D round of financing from August Capital, Google Ventures and Investor Growth Capital.[20][11][21] Five months later, in December 2011, Rocket Lawyer raised an additional $10.79 million from Industry Ventures, bringing its total funding to $43 million.[20][21] By 2011, Rocket Lawyer reached $20 million in annual revenue.[20][22]

In 2012 Rocket Lawyer launched in the UK, and then in 2016 they launched in continental Europe in partnership with the French legal publisher Éditions Lefebvre Sarrut, a direct competitor of Rocket Lawyer's lead seed investor LexisNexis.[23]

In January 2013, the company acquired LawPivot, a legal question-and-answer service.[14] From October 2015 to January 2016, Rocket Lawyer partnered with the American Bar Association (ABA) on a pilot project designed to help consumers find lawyers and attorneys find business.[24][10] Information from the project was used to help the ABA with potential future Law Connect programs.[10]

In September 2018, Rocket Lawyer started integrating blockchain technology into its legal transactions in order to provide “smart contracts” for its clients. The service was beta-tested in 2018, and offered commercially starting in 2019. Under the new service, called Rocket Wallet, contracts are secured and executed automatically with blockchain encryption technology.[25] Rocket Lawyer works with the blockchain company ConsenSys and OpenLaw to provide Rocket Wallet.[25][26]

In 2018, Rocket Lawyer UK received a waiver from the Solicitors Regulation Authority (SRA) to allow practicing solicitors to advise Rocket Lawyer’s clients.[4] In 2017, the SRA had approved a rule change to allow solicitors to practice from unregulated firms. The rule was not introduced until 2019, so, in the meantime, SRA offered waivers to qualifying companies.[4]

In 2020, during the COVID-19 pandemic, Rocket Lawyer created a website with free advice, information, and legal documents for business owners. It provided a worksheet to help owners determine what benefits and loans they were eligible for.[27]

Services

Online services

Rocket Lawyer provides online legal services for individuals and small to medium-sized businesses ranging from prenuptial agreements to incorporating businesses.[28] The online legal services are available to Rocket Lawyer account holders, and give access to online legal forms, help articles, and also extend to discounts with local attorneys.[29] Rocket Lawyer's online database of legal forms was the original premise of the company, and has since expanded to include various other services.[6]

Attorney services

In addition to the do it yourself legal services, Rocket Lawyer offers consumers and businesses access to a network of lawyers who can review customers' legal documents, answer questions, and provide other legal services.[6][11][21] For example, if a user needs assistance in creating or editing a legal document, he or she can be connected directly to a local attorney who can provide guidance.[30][31]

In 2008, Rocket Lawyer introduced Legal Health Score, which helps individuals and businesses understand their level of legal wellness.[32] The score, which is a number between 1 and 100, is based on considerations like whether a business has incorporated or whether legal contracts are in writing.[17] Rocket Lawyer then provides both a step-by-step walk through of all the basics needed to improve a user's legal heath and a detailed action plan that companies can follow to remedy any legal vulnerabilities.[33][34][29] Rocket Lawyer offers the Legal Health Score service to all types of accounts.[33]

Competitors

As of 2017, LegalZoom is Rocket Lawyer's primary Internet-based competitor in the U.S. market for legal form documents.[35] A personal finance article in USA Today stated the common perception that both LegalZoom and Rocket Lawyer allow consumers to save money on legal fees but also require some self-education and legal legwork; in other words both allow consumers to "save a few bucks by doing some of the work yourself."[36]

Rocket Lawyer's competitors also include Nolo (formerly Nolo Press),[37] the pioneering publisher of do-it-yourself legal guides[38] and the creator of Quicken WillMaker software.[39]

See also
  • eLawyering

References
  1. "Company Overview / Snapshot of Rocket Lawyer Incorporated". Bloomberg Stock Research. Retrieved June 8, 2017.
  2. "Company Overview / People for Rocket Lawyer Incorporated". Bloomberg Stock Research. Retrieved June 8, 2017.
  3. "Rocket Lawyer Executive Team". rocketlawyer.com. Retrieved June 8, 2017.
  4. "Exclusive: Rocket Lawyer receives waiver to employ solicitors". Legal Futures. 2018-05-13. Retrieved 2020-07-13.
  5. "Legal Counsel Even a Small Business Can Afford". Inc.com. 2013-02-18. Retrieved 2020-06-18.
  6. Hoge, Patrick. A lawyer in your laptop. San Francisco Business Times. June 20, 2010.
  7. Bernard, Tara Siegel. Writing a Will, With a Lawyer Looking Over Your Shoulder. The New York Times. September 15, 2010.
  8. Andriotis, Annamaria. Consumers: Avoid Robosigning and Save. SmartMoney. October 26, 2010.
  9. Rocket Lawyer. About: Board of Directors. Rocket Lawyer. 2012.
  10. "Rocket Lawyer's Charley Moore sees lawyer collaboration as the future". ABA Journal. Retrieved 2020-06-18.
  11. Takahashi, Dean. Rocket Lawyer raises $18.5M for web-based do-it-yourself legal assistance. VentureBeat. August 11, 2011.
  12. Klein, Karen. To Beat the Recession, Reinvent Your Business. Bloomberg. October 23, 2009.
  13. Spors, Kelly. Automatic IRAs For Small Employers?. The Wall Street Journal. August 27, 2007.
  14. "Rocket Lawyer Acquired LawPivot, Adds Quick Legal Advice Service". The Next Web. 2013-01-14.
  15. Loizos, Connie (January 7, 2009). "RocketLawyer Raises Cash from LexisNexis". PE HUB. Retrieved June 20, 2017.
  17. Carr, David. Making Your Business Legal. Forbes. October 27, 2010.
  18. Lewis, Katherine Reynolds. Making the Decision to Replace Yourself. The New York Times. December 22, 2010.
  19. Resources for Entrepreneurs Staff. Small Businesses Avoid Getting Legal Help Because Of High Cost. Gaebler. October 19, 2010.
  20. Fisher, Daniel. Google Jumps Into Online-Law Business With Rocket Lawyer. Forbes. August 11, 2011.
  21. Van Grove, Jennifer. Do-it-yourself legal site Rocket Lawyer raises $10.8M. VentureBeat. January 4, 2012.
  22. Rubin, Courtney. Big Money for Cheap Legal Services. Inc. Magazine. January 5, 2012.
  24. "LSC's James Sandman: We Need Technology & Paraprofessionals". Bloomberg Law.
  25. "Online lawyers to offer 'smart contracts' next year". Global Legal Post. Retrieved 2020-06-23.
  26. "Rocket Lawyer Joins The Blockchain Revolution To Improve Access To Legal Services". Above the Law. Retrieved 2020-06-25.
  27. "Small business owners worry they won't survive coronavirus without federal loans, but experts say they have options". CNBC. 2020-04-21. Retrieved 2020-07-20.
  28. Rocket Lawyer. Your Legal 'I Do' List: Rocket Lawyer Provides Legal Tips for Getting Married. Marketwire. November 23, 2010.
  29. Bradley, Tony. Professional Legal Assistance for a Small Business Budget. PCWorld. October 19, 2010.
  30. Bentley, Lora. Rocket Lawyer Uses Cloud to Offer SMBs Affordable Legal Help. IT Business Edge. October 28, 2010.
  31. Wilson, Jeffrey L. Rocket Lawyer On Call Delivers Affordable Attorney Access. PC Mag. July 12, 2011.
  32. Titlow, John Paul. Get Affordable Legal Guidance For Your Business with Rocket Lawyer. ReadWrite Biz. October 20, 2010.
  33. Widman, Jake. Cloud Legal Service Adds Diagnostic Tool. InformationWeek SMB. October 20, 2010.
  34. Greenstein, Howard. Start-up End-of-Year Legal To-Dos. Inc.. December 17, 2010.
  35. Lewis, Todd (April 6, 2017). "Wonder.Legal To Take On Rocket Lawyer And Legal Zoom". Nibletz. Retrieved June 19, 2017.
  36. Reeves, Jeff (April 26, 2016). "Plan ahead: 64% of Americans don't have a will". USA Today. Retrieved June 19, 2017.
  37. Morrissey, Janet (April 21, 2017). "Wills Can Avert Family Warfare, but Have Their Own Hidden Traps". The New York Times. Retrieved June 23, 2017.
  38. Goldberg, Stephanie; Poole, Gary (January 30, 2000). "Success At Nolo Press: A Berkeley upstart of the '70s becomes the guru of legal self-help". BusinessWeek. Retrieved June 24, 2017.
  39. Carrns, Ann (February 8, 2017). "Why You Should Get Around to Drawing Up a Will". The New York Times. Retrieved June 23, 2017.
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