Right at Home

Right at Home In Home Care and Assistance is an international franchise system providing in-home care through independent, locally owned and operated Right at Home franchisee offices. Based in Omaha, Nebraska, it focuses on caring for the elderly and those with Dementia, Alzheimer's Disease, Parkinson's Disease, and hospital recovery. Right at Home serves more than 400 locations worldwide.[1]

This article is about the care provider. For the realtor, see Right at Home Realty.
The Right at Home logo

Company history

Right at Home was founded in 1995 by Allen Hager in Nebraska. Hager was a hospital administrator who says that he repeatedly witnessed patients returning to the hospital after being discharged. He believed that patients were not getting adequate care once they returned home.[2] According to Hager, the company’s first client was a retired farmer who wanted someone to drive him around in a 1958 Chevy truck. Hager was able to locate a qualified caregiver who could also drive an old-fashioned, manual transmission vehicle and that launched the company.[3] In 2000 the company began opening franchise offices in the United States.[4] Hager now serves as the executive chairman,[5] Brian Petranick is the current CEO,[6] and Margaret Haynes is the COO.[7]

International

Right at Home International In Home Care and Assistance began international franchising in 2009 with Master Franchisees in the United Kingdom and Brazil. Master Franchisees are also located in China (2011), Canada (2012), Ireland (2012), Japan (2013), Australia (2014), and the Netherlands (2014). Right at Home International has more than 50 local offices[8] and, despite instability in the Chinese markets, expects to see an increase in business in China by 2016.[9]

Recognition

Right at Home has received several industry recognitions. In 2011 The Street ranked it at No. 3 on a list of Successful Senior Care Franchises.[10] A 2014 Forbes article placed Right at Home at No. 2 on a list of “The Best Franchises in America.” [11] In March 2014 Franchise Times ranked the company as No. 27 on a list of “the smartest growing brands.”[12] An article in Black Enterprise magazine from June 2014 mentions Right at Home as one of the 25 Best Franchises for African-Americans.[13] Right at Home was also placed at No. 199 on the Franchise Times Top 200 in October 2014.[14] Forbes also placed it in the top ten for “Best Franchises list for up to $150,000 investment” in both 2014 and 2015.[15][16] Right at Home 2014 Caregiver of the Year, Mary Hartsock was honored as The Home Care Association of America, Caregiver of the Year.[17] In March 2015 Franchise Times listed the company as No. 23 on its "Fast and Serious" list of the smartest growing brands.[18] As of 2015 Entrepreneur magazine listed Right at Home as No. 126 on its Franchise 500 list.[19]

Right at Home of the United Kingdom was named The British Franchise Association Emerging Franchisor of the Year Award in 2014.[20] The UK company was also a finalist for the Smith and Henderson Best Franchise award for businesses requiring a £75 thousand or larger investment.[21][22] In 2017 Right at Home UK was awarded "UK Best Franchise Award" for the second successive year[23][24] having been finalists in 2015 and 2014,[25] and also retained 5-star franchisee satisfaction status in the Smith and Henderson Franchise Satisfaction Benchmark which forms the basis of the award shortlist; for the fifth consecutive year.[26]

By 2018, Right at Home UK's 50th office was officially opened by British Prime Minister Theresa May MP.[27][28][29][30]

Right at Home Ireland was a finalist for the Irish Franchise Awards held in March 2015.[31]

In May 2015 Right at Home was presented with the president's "E" Award. This accolade recognizes contributions to the United States economy through exports and was started in 1961 by President Kennedy.[32]

Philanthropy

Corporate Philanthropy for Right at Home includes sponsoring of the National Parkinson Foundation Moving Day[33] fundraiser and participating in the ALS Ice Bucket Challenge.[34] COO Margaret Haynes is listed as a contributor on behalf of the company to a fundraiser for Senior Access Marin, a fundraising trip organized by Right at Home Marin Franchise owners.[35] In November 2015, Modesto, Calif. franchise owners, Rick and Diane Carson were recognized for their charitable work with Free Wheelchair Mission.[36]

References
  1. "Healthy Franchise: How Right At Home Is Banking On The Senior Boom". Forbes.com. Retrieved 27 May 2014.
  2. Kulikowski, Laurie. "0 18 inShare Link Comment 5 Successful Senior Care Franchises". TheStreet.com. Retrieved 29 July 2011.
  3. Tice, Carol. "Healthy Franchise: How Right At Home Is Banking On The Senior Boom". Forbes.com. Retrieved 27 May 2014.
  4. "About Right at Home Inc". Entrepreneur.com.
  5. Tice, Carol. "Healthy Franchise: How Right At Home Is Banking On The Senior Boom". Forbes.com. Retrieved 27 May 2014.
  6. Yowell, Paige. "Home care firms say clients face higher costs". LiveWellNebraska.com. Omaha World Herald.
  7. "Executive Profile". Investing.Businessweek.com. Bloomberg Businessweek.
  8. "Right at Home shortlisted for Best Franchise Awards 2014". Startups.co,uk. Retrieved 24 November 2014.
  9. "Why Friday's US jobs report could affect Americans' finances". BusinessInsider.com. Retrieved 3 September 2015.
  10. "5 Successful Senior Care Franchises". TheStreet.Com. Retrieved 29 July 2011.
  11. "Healthy Franchise: How Right At Home Is Banking On The Senior Boom". Forbes.com. Retrieved 27 May 2014.
  12. "Smartest Growing Brands: Right at Home". FranchiseTimes.com. Retrieved March 2014. Check date values in: |accessdate= (help)
  13. "Home Care for Seniors Presents Hot Franchise Opportunities". blackenterprise.com. Retrieved 13 June 2014.
  14. "Around the globe, healthcare firms target the aged". FranchiseTimes.com. Retrieved October 2014. Check date values in: |accessdate= (help)
  15. "Complete List: The Best And Worst Franchises To Buy, 2015". Forbes.com. Retrieved 17 June 2015.
  16. "Best Franchises To Own: Why Home Healthcare Is Hot". Forbes. Retrieved 2016-03-03.
  17. "Mary Hartsock Awarded 2014 HCAOA Caregiver Of The Year". Youtube.com. Retrieved 21 October 2014.
  18. "Fast and Serious: Franchise Times ranks the smartest growing brands". FranchiseTimes.com. Retrieved March 2015. Check date values in: |accessdate= (help)
  19. "Right at Home, Inc". Entrepreneur.com. Retrieved 2015. Check date values in: |accessdate= (help)
  20. "Potential For Growth In Uk Home Care Franchise Market Is Huge". PubMemo.com. Retrieved 21 November 2014.
  21. "Smith & Henderson announce winners of 2014 Best Franchise Awards sponsored by RBS". SmithHenderson.com. Retrieved 1 December 2014.
  22. Dunsby, Megan. "Right at Home shortlisted for Best Franchise Awards 2014". Startups.co.uk. Retrieved 24 November 2014.
  23. "Right at Home Retains UK Best Franchise Award". rightathomeuk.com. Retrieved 16 December 2017.
  24. "Homecare Provider Right at Home Scooped This Years Smith Henderson Best Franchise Award". Retrieved 16 December 2016.
  25. "Best Franchise Award Winners". bestfranchiseawards.co.uk. Retrieved 16 December 2017.
  26. "10 Top Franchise Systems - Recommended by Experts". franchise-top-10.co.uk. Retrieved 2 December 2017.
  27. "Prime Minister Officially Opens 50th Right at Home Office". TheBFA.com. Retrieved 29 March 2018.
  28. "Prime Minister Opens New Home Care Office". pressreader.com. Retrieved 29 March 2018.
  29. "Prime Minister Officially Opens Right at Home Reading and Wokingham - Twyford". homecare.co.uk. Retrieved 26 March 2018.
  30. "Prime Minister takes a break from Putin and Brexit to talk with home care workers". homecare.co.uk. Retrieved 26 March 2018.
  31. McHugh, Robert. "Irish Franchise Awards 2015 Finalists Announced". Retrieved 6 March 2015.
  32. Yowell, Paige. "Right at Home to be honored with president's "E" Award". Omaha.com. Retrieved 6 May 2015.
  33. "Moving Day". Parkinson.org.
  34. "Right at Home Home Office takes the ALS Challenge". YouTube.com. Retrieved 16 August 2014.
  35. Myers, Ariana. "Climbing Vinson for Senior Access". Fundly.com.
  36. "Wheelchairs bring freedom to Mexico's impoverished". modbee. Retrieved 2016-03-03.
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