Pension, Disability and Carers Service
The Pension, Disability and Carers Service was an executive agency of the Department for Work and Pensions (DWP) which was created in April 2008.[1]
The PDCS brought together two former separate executive agencies, The Pension Service and the Disability and Carers Service.[2] These two agencies kept their corporate branding and provided services under their separate identities. The two agencies shared roughly fifty percent of the same customers [3] and the rationalisation of services was believed to be likely to provide a better service.
Its status as an executive agency was removed on 1 October 2011 with its functions being brought back inside the DWP.[4]
Further reading
- Whitfield,G; Waring, A; Goode, J; Phung, V and Sutton, L (2011) 'Customers’ experiences of contact with the Pension, Disability and Carers Service' https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/214497/rrep722.pdf
References
- Whitfield et al, Glossary.
- "The Pension, Disability and Carers Service Business Plan 2009/10" (PDF). Department of Work and Pensions. Archived from the original on 7 April 2010. Retrieved 21 July 2017.CS1 maint: bot: original URL status unknown (link)
- Whitfield et al, p. 6
- "Government announces organisational changes to Jobcentre Plus and the Pension, Disability and Carers Service - Press releases - GOV.UK". Dwp.gov.uk. 2011-09-12. Retrieved 2015-06-22.
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