MyGovID

myGovID is an app designed to allow users to authenticate with Australian Government websites and services.[2] The app, developed by the Australian Tax Office and Digital Transformation Agency first launched in October 2019, with a public beta being performed earlier that year in June.[3] myGovID was created to unify the various authentication methods employed by departments across federal and local governments, most notably AUSKey.[4] The app allows users to verify their identity using biometrics such as fingerprints, or FaceID.[5]4

myGovID
Initial releaseOctober 2019 (2019-10)
Stable release
1.5.0.0 / January 23, 2020 (2020-01-23)[1]
Operating system
Size30 MB
Websitemygovid.gov.au
Not to be confused with MyGov.

As of January 2021, the iOS version of the MyGovID app has a 1.7 / 5 rating on the Apple App Store and a 2.6 / 5 rating on the Google Play Store, with an overwhelming number of one star reviews in both app stores.[6] Common issues raised in customer reviews are that the app has poor security (it is possible to register an account using commonly available information such as a drivers licence number, and it is possible to register multiple accounts for the same individual), the app refuses to recognise government-issued ID, does not permit changing most details, and has poor user interface / functionality.[7]

On 1 April 2020, the Tax Office disabled it's legacy AUSKey and "Manage ABN Connections" login methods in favour of myGovID. The subsequent traffic spike caused minor outages during the day.[8]

References
  1. "myGovID - Apps on Google Play". play.google.com. Retrieved 2020-03-07.
  2. Barbaschow, Asha. "Australian Taxation Office defaults agent log in to myGovID from Saturday". ZDNet. Retrieved 2020-03-07.
  3. "myGovID goes live on Android OS". iTnews. Retrieved 2020-03-07.
  4. "ATO gets ready to switch off AUSkey". iTnews. Retrieved 2020-03-07.
  5. Office, Australian Taxation (2019-02-13). "How secure is it?". www.mygovid.gov.au. Retrieved 2020-03-07.
  8. Lian</a>, <a href='/author/jlian' title='View all articles from Jotham Lian'>Jotham (2020-04-01). "ATO systems falter under myGovID". www.accountantsdaily.com.au. Retrieved 2020-11-01.
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