Miscommunication

Miscommunication ("mis" + "communication") is defined as a failure to communicate adequately and properly.[1] It is one of the types of Communication barrier.

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It is an instant where either the speaker is unable to provide the proper and adequate information to the hearer or the hearer misperceived and couldn't recognise the communication from the speaker. The cases of miscommunication vary depending on the situation and persons included in it, but often result in confusion and frustration. Miscommunication may, in some cases, even open up the triangle of other factors that inevitably leads to a conflict.

Miscommunication is a lack of alignment of agents' intellectual state, especially when they diverge on the outcomes of communication.[2] The type of miscommunication can now be classified as to the source of the non-alignment about the communicative act.[3]

See also

References
  1. "Definition of MISCOMMUNICATION". www.merriam-webster.com. Retrieved 2020-03-01.
  2. "2 What is Miscommunication?". tecfa.unige.ch. Retrieved 2020-03-01.
  3. Clark, Herbert H. (1994-12-01). "Managing problems in speaking". Speech Communication. Special issue on Spoken dialogue. 15 (3): 243–250. doi:10.1016/0167-6393(94)90075-2. ISSN 0167-6393.
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