LaptopMD

LaptopMD is a New York-based IT service with across the Tri-State area.[1] Launched in 1999 by Arthur Zilberman,[2] the service provides repair for most devices, including computers, laptops, smartphones, tablets and more.[3]

LaptopMD
IndustryRepair
Founded1999
FounderArthur Zilberman (Chairman and CEO)
Headquarters
New York City
,
United States
Number of locations
7 (June 2015)
Area served
New York, New Jersey, Florida, North Carolina
ServicesTechnical Support, Data Recovery
WebsiteLaptopMD

The flagship office is located on 247 W 38TH ST #602 New York, NY 10018. Because of its location, tourists[4] tend to rely heavily on LaptopMD and staff members speak English, Spanish, Russian, Hungarian, Polish, Ukrainian and Tatar. The service has also launched two locations in New Jersey:[5] Pompton Plains[6] and Morristown,[7] as well as three sister service offices in Florida and one in North Carolina.

History

In 1999, Arthur Zilberman co-founded LaptopMD with Eddie Mullon.[8] Technological advances such as web-based live chat earn the service three to four extra customers a day.[9]

Zilberman prioritized speedy recovery. Most repairs can be done on the same day including smartphone screen replacements in as fast as 15 minutes.[10]

In 2012, Zilberman opened a LaptopMD location in Pequannock Township, New Jersey for the convenience of New Jersey clients.[11] The success of the Pompton Plains location led to further expansion, with the 2015 opening of LaptopMD's third location in Morristown, New Jersey.

Sister services

Matt Ham, a managing partner of LaptopMD, moved to Florida in early 2013 and opened Computer Repair Doctor, a sister service of LaptopMD. He desired for the new business to "provide the same high level of quality repair services that Matt oversaw in New York."[12] Computer Repair Doctor received a Dandi Award in 2014, an award given to a “business that demonstrated the capacity to growth both in business and civic life.”[13]

Along with LaptopMD, Zilberman is owner of Data Recovery MD,[14] a data recovery service founded in 2015. Data RecoveryMD serves the entire United States and some parts of Canada with Level 3 data recovery.

References
  1. Pepitone, Jullianne (15 April 2011). "Why people suck at taking care of gadgets". CNN. Retrieved 21 April 2015.
  2. Needleman, Sarah (24 March 2010). "Fearing Turncoats, Owners Protect Secret Sauce". The Wall Street Journal. Retrieved 21 April 2015.
  3. Culp, Mildred (14 August 2014). "WorkWise: What to do about business attacks online". Modbee.com. Archived from the original on 22 June 2015.
  4. "Fixing Your Broken iPhone / Laptop When Traveling in NYC". Yeah That Kosher.
  5. "Jersey Laptop Repair". Jersey Laptop Repair. Retrieved 21 April 2015.
  6. "LaptopMD Pompton Plains, NJ - Computer and iPhone Repair". Google Plus.
  7. "LaptopMD Morristown, NJ - Computer and iPhone Repair". Google Plus.
  8. "Putting Mobile Devices On The Mend". CBS. 23 January 2014. Retrieved 15 April 2015.
  9. Boatman, Kim (7 March 2011). "Web-Based Live Chat: Good for Business?". Inc. Retrieved 21 April 2015.
  10. "Get Vacation Ready In A New York Minute". Purewow.Com. 23 January 2014.
  11. "Pequannock Officials Cut Ribbon At LaptopMD". NorthJersey.Com. 1 October 2012.
  12. "Company History". Computer Repair Doctor.
  13. Hodges, Dave (14 September 2014). "Dandi Awards honor the achievement's of area's top entrepreneurs". Tallahassee Democrat. Retrieved 20 April 2015.
  14. "Data Recovery MD". Data Recovery MD. Archived from the original on 2015-06-26.
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