I'm InTouch

I'm InTouch is a remote control software program that allows users to access and control a computer with the software installed from another computer or wireless device over the Internet.[1] I'm InTouch is developed and marketed by 01 Communique.

I'm InTouch
Screenshot from I'm InTouch remote control session.
Developer(s)01 Communique
Stable release
9.51 / December 2015 (2015-12)
Operating systemMicrosoft Windows
Available inEnglish, French, Spanish, Portuguese, German, Chinese Traditional, Chinese Simplified
TypeRemote access
LicenseProprietary
Websitewww.imintouch.com

Product history

I'm InTouch was released to 01 Communique's corporate partners in 2000 and entered full distribution in 2001.[2] Early versions of I'm InTouch allowed users to set up a communications server on their home or office computer to access voicemail, emails, pages, and faxes from a web browser, phone, or wireless device.[2]

01 Communique would eventually incorporate their technology for providing access to a personal computer from another remote computer[3] that they received a patent for in 2005[4] into I'm InTouch. The company would launch a patent infringement lawsuit against Citrix Systems claiming the company's competing remote access software GoToMyPC infringed on their patent.[3]

Technology overview

I'm InTouch consists of the two parts, the gateway server and client software installed on the user's computer. The server, located on 01 Communique's premise, brokers the remote access session and communicates with the user's computer. All data communication takes place over ports 80 (HTTP) and 443 (HTTP over TLS/SSL). End-to-end communications are encrypted with 128-bit SSL.[5]

Version updates

In 2005, version 4.0 expanded on previous versions Virtual Network Computing (VNC) remote client remote feature by including full remote control options.[6] Version 5.0 was released with remote control from Pocket PC devices added along with remote printing.[7] Version 6.0 would be released in 2007 with the main addition being a remote chat feature.[1]

In 2008, 01 Communique released an upgraded version of the software called I'm InTouch Premium. New to the program was a feature allowing users to remotely power on their shut down computers for access using Wake-On-LAN technology.[8]

I'm InTouch Corporate Server Edition

In 2005, 01 Communique released I'm InTouch Corporate Server Edition (CSE), an enterprise level software package co-developed with Hitachi.[5] The package included software to install on a company's server, bypassing the need to use 01 Communique's servers for remote access sessions.[5] Version 2.0 was released in 2006 adding a remote "wake-up" feature allowing users to turn on a shut down computer from a web browser.[9]

In Japan, Hitachi markets I'm InTouch CSE as DoMobile CSE and combines it with their Flora Se210 notebook.[5] The package is marketed towards companies concerned with data leakage from laptops.[5]

Citations
  1. ""I'm InTouch 6 remote control software." Paul Monckton. December 4, 2007". Archived from the original on January 5, 2008.
  2. ""01 Communique Announces I'm InTouch Personal Unified Communications Center." November 2000". Market Wire. 2005.
  3. ""Citrix to Face 01 Communique in Court." Jason Stamper. June 2, 2006".
  4. ""Canadian Software Developer is Suing Citrix." Maxine Cheung. October 24, 2007".
  5. ""Evolving Remote Access with I'm InTouch." Pedro Hernandez. February 16, 2006".
  6. ""I'm InTouch 4.0." Cade Metz. February 17, 2005". PC Magazine.
  7. ""Keep InTouch." November 21, 2005".
  8. ""Remote access tool wakes up powered-off PCs." July 25th, 2008".
  9. ""01 Communique includes new remote PC wake-up technology in the Version 2.0 of I'm InTouch CSE." Enterprise Networks & Servers. March 2006". Archived from the original on 2007-10-07.
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