Helpling

Helpling (former names: Hassle.com and Teddle) is a Vauxhall, London-based online booking and payment platform that connects customers with pre-vetted local cleaners.[1][2] In July 2015, the on-demand cleaning marketplace Helpling bought Hassle.com.[3] In June 2014, The Times listed Hassle.com as one of the top ten disruptive digital startups.[4] Its former CEO was Alex Depledge, who exited the business after it was acquired by Helpling.[1][5][6]

Teddle Limited
Type of businessE-commerce CRM
HeadquartersVauxhall, London, United Kingdom
Area servedUnited Kingdom, Europe
OwnerHelpling GmbH
Founder(s)Jules Coleman, Alex Depledge, and Tom Nimmo
ChairmanRon Zeghibe
CEOBenedikt Franke
ServicesHome cleaning
URLwww.helpling.com
LaunchedFebruary 2012 (2012-02)

History

Alex Depledge, Jules Coleman, and Tom Nimmo co-founded the company in March 2012.[7] Teddle launched in Shoreditch in late 2012 with the aid of Techstars London (then known as Springboard), and various Angel Investors, before rebranding to Hassle and relocating to Vauxhall in 2013.[8][9][10][11] The founders settled on the name Hassle for the company because they wanted to remove the hassle from people's lives so they could spend more time doing 'the things they love'.[7][12] Hassle.com originally covered 27 service providers, such as personal trainers and driving instructors, before narrowing their focus to house cleaning at the end of 2012.[13]

Founder of Hailo, Ron Zeghibe joined Hassle.com as non-executive chairman in April 2013.[14] In 2014, Hassle.com received $6M in series A funding from Facebook-backer Accel Partners.[7][15][16][17] With the help of this new funding, Hassle.com has since expanded their services into Europe [18][19] In October 2018, Helpling received a “seven-figure” investment from Swiss media group Tamedia.

On July 2015, Helpling acquired Hassle.com [20] and in October 2018, Helpling, acquired the Swiss business of Book A Tiger, a German competitor.

Product

Helpling is an online marketplace which matches working professionals with local pre-vetted home cleaners.[1][17][21] Using their postcode, customers can search through local cleaner profiles to find the person who best suits their needs.[17] The cleaners charge a flat rate of £10 per hour and pay a fee when they find a regular customer through the platform or 10% of the value of the booking for one time cleans.[17][22]

Awards and recognition
  • Named Start-Up of the Year at Tech City News Elevator Awards in 2013[13][23]

References
  1. "Hassle.com, interview with Alex Depledge". FinSME. 5 June 2014. Retrieved 7 June 2014.
  2. Russell Lynch (22 April 2014). "Silicon Roundabout's rents driving start-ups out". London Evening Standard. Retrieved 7 June 2014.
  3. "On-Demand Cleaning Startup Hassle Merges With Rocket Internet's Helpling". Techcrunch. 2 July 2015.
  4. Paul Rubens (6 March 2014). "10 Disruptive Digital Startups". The Times. Retrieved 7 June 2014.
  5. "The 6 best pieces of business advice I ever received". Yahoo! Finance UK. 29 May 2014. Retrieved 7 June 2014.
  6. Edoardo Moreni (22 February 2014). "Alex Depledge, Starting Up When I Had Never Thought About It, Hassle". GreatPreneurs. Archived from the original on 25 June 2014. Retrieved 9 June 2014.
  7. "With $6M in new funding in the bank, hassle.com wants to help Europe clean house". Startup Beat. 15 May 2014. Retrieved 7 June 2014.
  8. Martin Bryant (11 May 2013). "Hassle expands its UK mission to make booking a cleaner as simple as a few clicks". The Next Web. Retrieved 7 June 2014.
  9. Nermin Oomer (6 March 2014). "I taught myself to code by reading a book". Retrieved June 8, 2014.
  10. "Strategy. staff ad scale: top tips for your startup". The Guardian. 25 February 2014. Retrieved 8 June 2014.
  11. "Trio of entrepreneurs raise Series A funding round to build hassle.com". growthbusiness. 8 June 2014. Retrieved 8 June 2014.
  12. Michael Berkens (8 May 2014). "hassle.com Bought for $16K on Afternic in September Raises $6M". The Domains. Retrieved 8 June 2014.
  13. Asa Bennett (29 May 2014). "Young Entrepreneur of the Week Jules Coleman of Cleaner Booking Site Hassle". The Huffington Post. Retrieved 10 June 2014.
  14. Steve O'Hear (15 April 2013). "Home Cleaning Service Teddle Raises £255K, Hailo Founder Ron Zeghibe Joins As Non-Exec Chairman". TechCrunch. Retrieved 9 June 2014.
  15. Nic Fildes (8 May 2014). "Facebook backer aims to clean up with Hassle.com". The Times. Retrieved 7 June 2014.
  16. Steve OHear (8 May 2014). "European Home Cleaning Market About To Get Messy After hassle.com Raises $6M from Accel". TechCrunch. Retrieved 8 June 2014.
  17. Sam Shead (8 May 2014). "Former Accenture consultants raise £3.5m for house cleaning service hassle.com". Techworld. Retrieved 8 June 2014.
  18. "hassle.com". CrunchBase. Retrieved 8 June 2014.
  19. Alex Wood (8 May 2014). "hassle.com Raises $6M Ahead of European Expansion". The Sups. Archived from the original on 22 June 2014. Retrieved 9 June 2014.
  20. "A clean exit: Helpling acquires Hassle.com for €32 million to dominate on-demand cleaner space". Tech.eu. Retrieved 2 July 2015.
  21. "Accel injexts $6m into hassle.com". UK Unquote. 9 May 2014. Retrieved 8 June 2014.
  22. "Startups 100 2013 Hassle". Startup 100. 21 May 2014. Retrieved 8 June 2014.
  23. Jeremy Evans (26 November 2013). "Hassle Named Startup of the Year in Public Vote". Tech City News. Retrieved 9 June 2014.
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