ByBox

ByBox is an international software and supply chain management company with its headquarters in Didcot, Oxfordshire.

ByBox Field Support
IndustrySoftware
FoundedFebruary 2000
HeadquartersDidcot, Oxfordshire
Area served
United Kingdom

History

ByBox' was founded in February 2000 with the acquisition of Logibag SAS by Stuart Miller. It then merged with Dynamid one year later on 1 February 2001,[1] at which point business partners Stuart Miller and Dan Turner set about providing a logistics solution to answer the needs of a market shift towards distance retailing, primarily based upon the forecasted rise in internet shopping.

It spent the next few years building an electronic dropbox network and establishing a dominant presence in the field service engineering market. In 2003, ByBox agreed to a five-year deal with Hays to provide it with 335 banks of electronic boxes. But only 12 weeks later Hays decided to break up the company.[2]

ByBox then acquired the Field Service division of Hays PLC; Hays had a network of 10,000 mechanical lockers in 500 locations. However, as ByBox did not have its own distribution network it negotiated a deal to use the Hays network for 12 weeks. ByBox then intended to get a distribution partner, but with 11 weeks to spare decided to set up their own distribution network to control consistency across the company, to do this they opened 9 distribution centres across the UK.[2]

In the few years following the acquisition of Field Service division of Hays, ByBox moved its national hub from Rugby to a new 100,000 sq ft (9,300 m2) hub in Coventry, its Normanton DC to Doncaster as well as relocating other DCs to larger premises.

Executive Directors

Stuart Miller, CEO
Steve Huxter, COO
Pete Rowse, CFO
Mark Garritt MD ByBox Field Service
Kevin Hole, Finance Director
Claudine Mosseri, Group Services Director
Andy Crees, Group Operations Director

Key Metrics

2015 revenue: £68m.
Employees: 500
Net Promoter Score: +94 (world-class)

Acquisitions

2000 – Logibag SAS: global leader in electronic networked lockers)
2001 – Dynamid: locker-based technology for the home
2003 – Partspeed: field service division of Hays PLC
2007 – Bearbox – UK locker network
2009 – NewcoTech: field technicians (swap-outs)
2012 – PPR: field technicians (projects)
2013 – Echo: field technicians (break-fix)
2014 – Business Direct: UK locker network.

Awards
  • 2006 ByBox ranked 12th in the Sunday Times Tech Track 100 [3]
  • 2007 ByBox took 1st place in the Deloitte league table for the UK's fastest growing technology firms [4]
  • 2008 ByBox ranked 17th in the Deloitte league table for the UK's fastest growing technology firms, 129th in EMEA [5]
  • 2008 ByBox placed 85th in the Sunday Times Tech Track 100 [6]
  • 2011 ByBox wins Motor Transport Award for Best Use of Technology [7]
  • 2014 Merit in the British Safety Council's International Safety Award [8]
  • 2015 Merit in the British Safety Council's International Safety Award [9]
  • 2015 Awarded Sword of Honour from the British Safety Council [10]
  • 2015 Awarded Best CEO in the Distribution Industry and Most Innovative Distribution Company in the European CEO Awards [11]

References
  1. "Dynamid announces merger with ByBox".
  2. Bridge, Rachel (17 February 2008). "Thinking outside the box stopped ByBox folding". London: Times Online. Retrieved 27 April 2010.
  3. "Tech Track 100 league table 2006". Fast Track. Archived from the original on 28 September 2007.
  4. "Deloitte Fast 500 EMEA 2007". Deloitte. Archived from the original on 26 November 2011.
  5. "Deloitte Fast 500 EMEA 2008" (PDF). Deloitte. Archived from the original (PDF) on 24 August 2009.
  6. "Tech Track 100 league table 2008". Fast Track.
  7. "ByBox wins Motor Transport Award" (PDF).
  8. "British Safety Council Winners 2014" (PDF). Archived from the original (PDF) on 5 March 2016.
  9. "British Safety Council winners 2015" (PDF). Archived from the original (PDF) on 5 March 2016.
  10. "Sword of Honour Press release". Archived from the original on 1 March 2016.
  11. "ByBox wins two awards in European CEO Awards 2015 - ByBox". www.bybox.com. Archived from the original on 1 March 2016. Retrieved 26 February 2016.
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