Behavior

Behavior (American English) or behaviour (British English; see spelling differences) is the actions and mannerisms made by individuals, organisms, systems or artificial entities in conjunction with themselves or their environment, which includes the other systems or organisms around as well as the (inanimate) physical environment. It is the computed response of the system or organism to various stimuli or inputs, whether internal or external, conscious or subconscious, overt or covert, and voluntary or involuntary.[1]

For other uses, see Behavior (disambiguation).
"Misbehavior" redirects here. For the Korean film, see Misbehavior (film). For the British film, see Misbehaviour (film).

Taking a behavior informatics perspective, a behavior consists of actor, operation, interactions, and their properties. This can be represented as a behavior vector.[2]

Models

Biology
Main article: Behavioral ecology

Although there is some disagreement as to how to precisely define behavior in a biological context, one common interpretation based on a meta-analysis of scientific literature states that "behavior is the internally coordinated responses (actions or inactions) of whole living organisms (individuals or groups) to internal and/or external stimuli".[3]

A broader definition of behavior, applicable to plants and other organisms, is similar to the concept of phenotypic plasticity. It describes behavior as a response to an event or environment change during the course of the lifetime of an individual, differing from other physiological or biochemical changes that occur more rapidly, and excluding changes that are result of development (ontogeny).[4][5]

Behaviors can be either innate or learned from the environment.

Behavior can be regarded as any action of an organism that changes its relationship to its environment. Behavior provides outputs from the organism to the environment.[6]

Human behavior
Main article: Human behavior

Human behavior is believed to be influenced by the endocrine system and the nervous system. It is most commonly believed that complexity in the behavior of an organism is correlated to the complexity of its nervous system. Generally, organisms with more complex nervous systems have a greater capacity to learn new responses and thus adjust their behavior.[7]

Animal behavior
Main article: Ethology

Ethology is the scientific and objective study of animal behavior, usually with a focus on behavior under natural conditions, and viewing behavior as an evolutionarily adaptive trait.[8] behaviorism is a term that also describes the scientific and objective study of animal behavior, usually referring to measured responses to stimuli or trained behavioral responses in a laboratory context, without a particular emphasis on evolutionary adaptivity.[9]

Consumer behavior

Consumers behavior

Consumer behavior refers to the processes consumers go through, and reactions they have towards products or services.[10] It has to do with consumption, and the processes consumers go through around purchasing and consuming goods and services[11] Consumers recognise needs or wants, and go through a process to satisfy these needs. Consumer behavior is the process they go through as customers, which includes types of products purchased, amount spent, frequency of purchases and what influences them to make the purchase decision or not.

There is a lot that influences consumer behavior, with contributions from both internal and external factors.[11] Internal factors include attitudes, needs, motives, preferences and perceptual processes, whilst external factors include marketing activities, social and economic factors, and cultural aspects.[11] Doctor Lars Perner of the University of Southern California claims that there are also physical factors that influence consumer behavior, for example if a consumer is hungry, then this physical feeling of hunger will influence them so that they go and purchase a sandwich to satisfy the hunger.[12]

Consumer decision making

There is a model described by Lars Perner which illustrates the decision making process with regards to consumer behavior. It begins with recognition of a problem, the consumer recognises a need or want which has not been satisfied. This leads the consumer to search for information, if it is a low involvement product then the search will be internal, identifying alternatives purely from memory. If the product is high involvement then the search be more thorough, such as reading reviews or reports or asking friends.

The consumer will then evaluate his or her alternatives, comparing price, quality, doing trade-offs between products and narrowing down the choice by eliminating the less appealing products until there is one left. After this has been identified, the consumer will purchase the product.

Finally the consumer will evaluate the purchase decision, and the purchased product, bringing in factors such as value for money, quality of goods and purchase experience.[12] However, this logical process does not always happen this way, people are emotional and irrational creatures. People make decisions with emotion and then justify it with logic according to Robert Caladini Ph.D Psychology.

How the 4P's influence consumer behavior

The Marketing mix (4 P's) are a marketing tool, and stand for Price, Promotion, Product and Placement.

Because consumer behavior is influenced greatly by business to consumer marketing, the 4 P's will have an effect on consumer's behavior. The price of a good or service is largely determined by the market, as businesses will set their prices to be similar to that of other business so as to remain competitive whilst making a profit. When market prices for a product are high, it will cause consumers to purchase less and use purchased goods for longer periods of time, meaning they are purchasing the product less often. Alternatively, when market prices for a product are low, consumers are more likely to purchase more of the product, and more often.

The way that promotion influences consumer behavior has changed over time. In the past, large promotional campaigns and heavy advertising would convert into sales for a business, but nowadays businesses can have success on products with little or no advertising. This is due to the Internet, and in particular social media. They rely on word of mouth from consumers using social media, and as products trend online, so sales increase as products effectively promote themselves. Thus, promotion by businesses does not necessarily result in consumer behavior trending towards purchasing products.

The way that product influences consumer behavior is through consumer willingness to pay, and consumer preferences. This means that even if a company were to have a long history of products in the market, consumers will still pick a cheaper product over the company in question's product if it means they will pay less for something that is very similar. This is due to consumer willingness to pay, or their willingness to part with their money they have earned. Product also influences consumer behavior through customer preferences. For example, take Pepsi vs Coca-Cola, a Pepsi-drinker is less likely to purchase Coca-Cola, even if it is cheaper and more convenient. This is due to the preference of the consumer, and no matter how hard the opposing company tries they will not be able to force the customer to change their mind.

Product placement in the modern era has little influence on consumer behavior, due to the availability of goods online. If a customer can purchase a good from the comfort of their home instead of purchasing in-store, then the placement of products is not going to influence their purchase decision.[13]

In management
Behavior outside of psychology includes

Organizational

In management, behaviors are associated with desired or undesired focuses. Managers generally note what the desired outcome is, but behavioral patterns can take over. These patterns are the reference to how often the desired behavior actually occurs. Before a behavior actually occurs, antecedents focus on the stimuli that influence the behavior that is about to happen. After the behavior occurs, consequences fall into place. Consequences consist of rewards or punishments.

Social behavior
Main article: Social behavior

Social behavior is behavior among two or more organisms within the same species, and encompasses any behavior in which one member affects the other. This is due to an interaction among those members. Social behavior can be seen as similar to an exchange of goods, with the expectation that when one gives, one will receive the same. This behavior can be affected by both the qualities of the individual and the environmental (situational) factors. Therefore, social behavior arises as a result of an interaction between the two—the organism and its environment. This means that, in regards to humans, social behavior can be determined by both the individual characteristics of the person, and the situation they are in.

Behavior informatics

Behavior informatics[2] also called behavior computing,[14] explores behavior intelligence and behavior insights from the informatics and computing perspectives.

Different from applied behavior analysis from the psychological perspective, BI builds computational theories, systems and tools to qualitatively and quantitatively model, represent, analyze, and manage behaviors of individuals, groups and/or organizations.

Health
See also: Health belief model, Theory of planned behavior, Transtheoretical model, and Self-efficacy

Health behavior refers to a person's beliefs and actions regarding their health and well-being. Health behaviors are direct factors in maintaining a healthy lifestyle. Health behaviors are influenced by the social, cultural and physical environments in which we live and work. They are shaped by individual choices and external constraints. Positive behaviors help promote health and prevent disease, while the opposite is true for risk behaviors.[15] Health behaviors are early indicators of population health. Because of the time lag that often occurs between certain behaviors and the development of disease, these indicators may foreshadow the future burdens and benefits of health-risk and health-promoting behaviors. Health behaviors do not occur in isolation—they are influenced and constrained by social and cultural norms.

Correlates

A variety of studies have examined the relationship between health behaviors and health outcomes (e.g., Blaxter 1990) and have demonstrated their role in both morbidity and mortality.

These studies have identified seven features of lifestyle which were associated with lower morbidity and higher subsequent long-term survival (Belloc and Breslow 1972):

  • Avoiding snacks
  • Eating breakfast regularly
  • Exercising regularly
  • Maintaining a desirable body weight
  • Moderate alcohol intake
  • Not smoking
  • Sleeping 7–8h per night

Health behaviors impact upon individuals' quality of life, by delaying the onset of chronic disease and extending active lifespan. Smoking, alcohol consumption, diet, gaps in primary care services and low screening uptake are all significant determinants of poor health, and changing such behaviors should lead to improved health. For example, in USA, Healthy People 2000, United States Department of Health and Human Services, lists increased physical activity, changes in nutrition and reductions in tobacco, alcohol and drug use as important for health promotion and disease prevention.

Treatment approach

Any interventions done are matched with the needs of each individual in an ethical and respected manner. Health belief model encourages increasing individuals' perceived susceptibility to negative health outcomes and making individuals aware of the severity of such negative health behavior outcomes. E.g. through health promotion messages. In addition, the health belief model suggests the need to focus on the benefits of health behaviors and the fact that barriers to action are easily overcome. The theory of planned behavior suggests using persuasive messages for tackling behavioral beliefs to increase the readiness to perform a behavior, called intentions. The theory of planned behavior advocates the need to tackle normative beliefs and control beliefs in any attempt to change behavior. Challenging the normative beliefs is not enough but to follow through the intention with self-efficacy from individual's mastery in problem solving and task completion is important to bring about a positive change.[16] Self efficacy is often cemented through standard persuasive techniques.

See also

References
  1. Elizabeth A. Minton, Lynn R. Khale (2014). Belief Systems, Religion, and Behavioral Economics. New York: Business Expert Press LLC. ISBN 978-1-60649-704-3.
  2. Cao, Longbing (2010). "In-depth Behavior Understanding and Use: the Behavior Informatics Approach". Information Science. 180 (17): 3067–3085. arXiv:2007.15516. doi:10.1016/j.ins.2010.03.025. S2CID 7400761.
  3. Levitis, Daniel; William Z. Lidicker, Jr; Glenn Freund (June 2009). "Behavioural biologists do not agree on what constitutes behaviour" (PDF). Animal Behaviour. 78 (1): 103–10. doi:10.1016/j.anbehav.2009.03.018. PMC 2760923. PMID 20160973.
  4. Karban, R. (2008). Plant behaviour and communication. Ecology Letters 11 (7): 727–739, Archived 4 October 2015 at the Wayback Machine.
  5. Karban, R. (2015). Plant Behavior and Communication. In: Plant Sensing and Communication. Chicago and London: The University of Chicago Press, pp. 1-8, .
  6. Dusenbery, David B. (2009). Living at Micro Scale, p. 124. Harvard University Press, Cambridge, Massachusetts ISBN 978-0-674-03116-6.
  7. Gregory, Alan (2015). Book of Alan: A Universal Order. ISBN 978-1-5144-2053-9.
  8. "Definition of ethology". Merriam-Webster. Retrieved 9 September 2016.
  9. "Definition of behaviorism". Merriam-Webster. Retrieved 9 September 2016.
    "Behaviourism". Oxford Dictionaries. Retrieved 9 September 2016.
  10. Dowhan, David (1 June 2013). "Hitting Your Target". Marketing Insights. Retrieved 30 March 2016.
  11. .Szwacka-Mokrzycka, Joanna (2015). "Trends in Consumer Behavior Changes. Overview of Concepts". Acta Scientiarum Polonorum. Oeconomia. Retrieved 30 March 2016.
  12. Perner, Lars (2008). "Consumer Behaviour". Consumer Psychologist. Retrieved 30 March 2016.
  13. Clemons, Eric (2008). "How Information Changes Consumer Behavior and How Consumer Behavior Determines Corporate Strategy". Journal of Management Information Systems. 25 (2): 13–40. doi:10.2753/MIS0742-1222250202. S2CID 16370526.
  14. Cao, L.; Yu, P. (eds) (2012). Behavior Computing: Modeling, Analysis, Mining and Decision. Springer. ISBN 978-1-4471-2969-1.CS1 maint: extra text: authors list (link)
  15. "Health behaviours". statcan.gc.ca. 11 January 2010. Retrieved 15 January 2016.
  16. Gollwitzer, Peter M. (1993). "Goal Achievement: The Role of Intentions" (PDF). European Review of Social Psychology. 4 (1): 141–185. doi:10.1080/14792779343000059.
General
  • Cao, L. (2014). Behavior Informatics: A New Perspective. IEEE Intelligent Systems (Trends and Controversies), 29(4): 62–80.
  • Clemons, E. K. (2008). "How Information Changes Consumer Behavior and How Consumer Behavior Determines Corporate Strategy". Journal of Management Information Systems. 25 (2): 13–40. doi:10.2753/mis0742-1222250202. S2CID 16370526.
  • Dowhan, D (2013). "Hitting Your Target". Marketing Insights. 35 (2): 32–38.
  • Perner, L. (2008), Consumer behavior. University of Southern California, Marshall School of Business. Retrieved from http://www.consumerpsychologist.com/intro_Consumer_Behavior.html
  • Szwacka-Mokrzycka, J (2015). "TRENDS IN CONSUMER behavior CHANGES. OVERVIEW OF CONCEPTS". Acta Scientiarum Polonorum. Oeconomia. 14 (3): 149–156.

Further reading
  • Bateson, P. (2017) behavior, Development and Evolution. Open Book Publishers, Cambridge. ISBN 978-1-78374-250-9.
  • Plomin, Robert; DeFries, John C.; Knopik, Valerie S.; Neiderhiser, Jenae M. (24 September 2012). Behavioral Genetics. Shaun Purcell (Appendix: Statistical Methods in Behavioral Genetics). Worth Publishers. ISBN 978-1-4292-4215-8. Retrieved 4 September 2013. Lay summary (4 September 2013).
  • Flint, Jonathan; Greenspan, Ralph J.; Kendler, Kenneth S. (28 January 2010). How Genes Influence Behavior. Oxford University Press. ISBN 978-0-19-955990-9. Lay summary (20 November 2013).

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