3CX

3CX is an international VoIP IPBX software developer. Its 3CX Phone System, an open-standards, software-based PBX, was initially only deployable on Windows but as of 2016 can be deployed on Linux and on cloud platforms. 3CX can be integrated with multiple CRM systems.[1] 3CX is headquartered in Cyprus possessing presence in multiple locations across the globe, including Australia & New Zealand, Brazil, Canada, France, Germany, Italy, Mexico, Netherlands, Russia, Singapore, South Africa, Spain, Switzerland, United Kingdom and United States.

3CX
TypePrivate
IndustrySoftware Development
Telecommunications
FoundedNovember 1, 2005 (2005-11-01)
FounderNick Galea
Headquarters
Nicosia
,
Cyprus
Area served
Worldwide
Key people
Nick Galea (CEO)
Products3CX Software PBX
Number of employees
200 (2018)
Website3cx.com

History

3CX was founded by Nick Galea in 2005. 3CX’s first product release was 3CX Phone System which was developed and released as a free IP PBX in 2006.

In 2007, the company released the first commercial edition of 3CX Phone System, v6.0, and later on released WebMeeting, an integrated and clientless, WebRTC-based video conferencing solution. This was then followed by the release of 3CX WebMeeting Server in February 2015 which was then discontinued following the release of version 15.[2] Thereafter, the company further developed 3CX’s compatibility to extend to Linux as well.

In 2013 3CX acquired eWorks technologies.[3]

On 7 September 2016, it was reported by Channel Biz UK that 3CX partnered with BT Wholesale SIP Trunking platform to serve resellers.[4]

In 2016 3CX acquired Elastix project. With this acquisition the Elastix Distro versioned at 5.0 was switched to a proprietary software on top of Debian with the 3CX platform.[5]

In January 2020, 3CX Appointed UK Based UC-RESELLER as their newest UK Preferred SIP Trunking Partner


Market Segments

3cx first market segment was the Windows market. The company initial goal was to develop an IP PBX which was compatible with Windows and which could integrate with multiple forms of CRM software.[6]

In 2016, 3CX introduced a Linux version which runs on Debian.

In March 2017, 3CX further expanding their Cloud offering by releasing PBX Express,[7] a service that creates a hosted PBX in minutes using an instance on any hosted Virtual Private Server.

Awards
  • 2018: Editors Choice Award Awarded by Technology Reseller [8]
  • 2017: Brand of the Year Awarded by Trophies of Distribution
  • 2017: MKB Best Choice & Editors Choice Awarded by WinMag Pro
  • 2017: Business Software of the Year Awarded by PC Pro
  • 2016: MKB Proof Award by WINMAG Pro[9]
  • 2015: Price/Performance Value Leadership Award, awarded by Frost & Sullivan[10]
  • 2015: Tech Innovator Award, awarded by CRN[11]
  • 2015: Most Innovative Product, awarded by the Innovationspreis - IT[12]
  • 2015: Best SME On Premise System, awarded by Comms National Awards
  • 2014: Best Enterprise On-Premise Solution, awarded by Comms National Award
  • 2012: Best Emerging Technology Vendor awarded by CRN[13]
  • 2011: Best Emerging Technology Vendor awarded by CRN

Association with sports

On 8 July 2016, 3CX announced that it would will be sponsoring APOEL FC of Nicosia, Cyprus for a period of 3 years. Competing in the Champion’s League multiple times.[14]

References
  1. Companies can cut telecommunications costs while improving integration using 3CX's software-based phone system, The Daily Telegraph, retrieved 2017-05-04
  2. "3CX WebMeeting goes completely WebRTC based". Comms Dealer. Retrieved 2017-03-30.
  3. "News : 3CX Acquires Web Conferencing Technology". ContactCenterWorld.com. 2013-10-18. Retrieved 2017-03-30.
  4. Savvas, Antony (2016-09-07). "BT joins forces with 3CX to offer channel software PBXs". ChannelBiz UK. Retrieved 2017-04-03.
  5. "Elastix Follows PIAF and Ditches Asterisk for 3CX". Telcreek. Retrieved 2 February 2018.
  6. Robinson, Daniel. "3CX updates IP PBX with reduced admin requirements and free edition". Incisive Media. Retrieved 7 February 2018.
  7. "3CX PBX Express Review: Secure, Free Cloud PBX in Minutes". CommsTrader. 2017-03-18. Retrieved 2017-03-30.
  8. "The Award Winning IP PBX: 3CX". Aatrox Communications. Aatrox Communications.
  9. "MKB Proof 2016: 3CX IP Telefooncentrale". WINMAG Pro (in Dutch). Retrieved 2017-03-30.
  10. "2015 Global Unified Communications Price/Performance Value Leadership Award" (PDF). Frost & Sullivan. July 2016. Retrieved 30 March 2017.
  11. jcaponi. "2016 Tech Innovator Award Winners - Page 1". CRN. Retrieved 2017-03-30.
  12. Dudley, Jim (2015-03-27). "3CX Wins "Most Innovative Product" Award". KeeFORCE. Retrieved 2017-03-30.
  13. "CRN Recognizes 3CX as an Emerging Technology Vendor". CrossRealms. 2012-10-23. Retrieved 2017-03-30.
  14. "3CX Επίσημος Χορηγός του ΑΠΟΕΛ για την Ποδοσφαιρική Περίοδο 2016-2019". APOEL FC. Retrieved 2 February 2018.
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