1E

1E is a privately owned IT software and services company based in the United Kingdom.[1] 1E is headquartered in London, with offices in New York City, Australia, and Noida.

For other uses, see 1E (disambiguation).
1E
TypePrivate
IndustryComputer software
Founded1997
Headquarters
London
Key people
Sumir Karayi (Co-founder and CEO)
ProductsTachyon, AppClarity, Windows Self-Service, ServiceNow Automation
Number of employees
250
Websitewww.1e.com

History

1E was founded in 1997 by three former Microsoft contractors, Sumir Karayi, Phil Wilcock, and Mark Blackburn, who each contributed £500 to start the company.[2][3][4] Karayi is now CEO, Blackburn is CIO, whilst Wilcock has left the company.[5] The company has more than 26 million licenses deployed worldwide, across 1,700 organizations from public and private sectors in 42 countries.[citation needed]

The company's name is derived from a computer error. When some Microsoft Windows computers crash, a blue screen containing "STOP 0x0000001E" appears.[6] This name was chosen because the founders had the ambition that 1E could prevent this from happening to big companies.[7]

1E opened its first office, in Ealing, London, in 1999, shortly followed by an office in Noida, Delhi. In 2001, 1E launched its first software product, NightWatchman, followed by Nomad in 2003.

In 2008, the company opened its third office in New York City. 1E’s US presence would quickly grow to account for 80% of its total revenue.

1E entered the Software Asset Management space in 2011 with AppClarity.

In 2017, 1E launched two new products, the Windows Self-Service and Tachyon.

Products

Tachyon[8] is an Endpoint Detection and Response (EDR) platform, which enables live interactions with, and scheduling of instructions for each endpoint to enable automation of IT operations.

AppClarity[9] is a Software Asset Management Suite. AppClarity Base consumes and normalizes inventory data to licensed product names and provides assessments of usage of those products. AppClarity Reclaim allows users to create policies to automate removal (reclaim) of software based on usage, version, etc. AppClarity Compliance enables customers to track licenses, entitlements, rights, limitations, metrics, contracts, etc. and understand their Compliance position. AppClarity License Demand packs provide accurate license demand calculations for complex metrics like Oracle Processor Licenses or MS SQL Core licenses by consuming inventory data.

Windows Self-Service[10] is a tool set that leverages Microsoft System Center Configuration Manager (SCCM) to automate all Windows 10 migration scenarios.

Nomad[11] is an add-on and enhancement to Microsoft System Center Configuration Manager (SCCM) which intelligently uses available network bandwidth to deliver operating system upgrades, software deployments and patches.

Shopping[12] is an app store for the enterprise, which replicates the user experience found with consumer app stores.

AppClarity[9] is a Software Asset Management Suite. AppClarity Base consumes and normalizes inventory data to licensed product names and provides assessments of usage of those products. AppClarity Reclaim allows users to create policies to automate removal (reclaim) of software based on usage, version, etc. AppClarity Compliance enables customers to track licenses, entitlements, rights, limitations, metrics, contracts, etc. and understand their Compliance position. AppClarity License Demand packs provide accurate license demand calculations for complex metrics like Oracle Processor Licenses or MS SQL Core licenses by consuming inventory data.

NightWatchman[13] is a PC power management tool which manages power use for servers and PCs. Included with NightWatchman is WakeUp, a Wake-on-LAN product used to power on PCs remotely for software updating and patching.[14]

Research

In 2009 1E and the Alliance to Save Energy commissioned independent research into the awareness and behavior of PC users and server administrators in the world's largest companies.[15][16][17][18]

In 2010 1E commissioned Vanson Bourne to conduct research into Help Desk Efficiency. The resulting report highlighted a number of challenges for IT departments. More than a third of users perceive little or no value from the money their IT department spends on them each year. More than 50% of users have to chase every request they make at least once to make sure they receive the software they ask for and more than two thirds (68%) of users feel it would be quicker and easier to find and install software themselves rather than contacting their IT help desk.[19]

In 2016 1E released the Software Usage and Waste Report 2016, which discovered that 38% of enterprise software was going to waste, equating to billions of dollars in waste.

References
  1. Bradbury, Danny (2007-10-11). "Computer firms wake up to problem of always-on PCs". BusinessGreen. Archived from the original on 2009-12-03. Retrieved 2009-12-03.
  2. Woods, Catherine (2008-07-16). "Entrepreneur watches as web address value skyrockets". Real Business. Archived from the original on 2009-12-03. Retrieved 2009-12-03.
  3. Grossman, Wendy (2003-04-14). "Starting Out". The Daily Telegraph. Archived from the original on 2009-12-03. Retrieved 2009-12-03.
  4. Bridge, Rachel (2007-08-19). "Firm was programmed to succeed. How I Made It: Sumir Karayi Founder of 1E". The Times. Archived from the original on 2009-12-03. Retrieved 2009-12-03.
  5. Woods, Catherine (2008-07-16). "Entrepreneur watches as web address value skyrockets". Real Business. Archived from the original on 2009-12-03. Retrieved 2009-12-03.
  6. Woods, Catherine (2008-07-16). "Entrepreneur watches as web address value skyrockets". Real Business. Archived from the original on 2009-12-03. Retrieved 2009-12-03.
  7. Bridge, Rachel (2007-08-19). "Firm was programmed to succeed. How I Made It: Sumir Karayi Founder of 1E". The Times. Archived from the original on 2009-12-03. Retrieved 2009-12-03.
  8. https://www.1e.com/products/tachyon/
  9. https://www.1e.com/appclarity/
  10. https://www.1e.com/products/windows-self-service/
  11. https://www.1e.com/nomad/
  12. https://www.1e.com/shopping/
  13. https://www.1e.com/nightwatchman/
  14. Erlanger, Leon (2008-04-21). "Verizon Wireless rings in desktop power savings". InfoWorld. Archived from the original on 2009-12-03. Retrieved 2009-12-03.
  15. "PC Energy Report 2009 UK" (PDF). 1E. Harris Interactive. 2009-03-25. Archived from the original (PDF) on 2010-11-30. Retrieved 2010-01-06.
  16. "PC Energy Report 2009 US" (PDF). 1E. Harris Interactive. 2009-03-25. Archived from the original (PDF) on 2010-07-05. Retrieved 2010-01-06.
  17. "PC Energy Report 2009 Germany" (PDF). 1E. Harris Interactive. 2009-03-25. Archived from the original (PDF) on 2010-08-21. Retrieved 2010-01-06.
  18. "Server Energy and Efficiency Report 2009" (PDF). 1E. Kelton Research. 2009-03-25. Archived from the original (PDF) on 2010-07-29. Retrieved 2010-01-06.
  19. "HelpDesk Efficiency Report". 1E. Vanson Bourne. 2010. Retrieved 2010-01-06.
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