105 (telephone number)

105 is a single non-emergency number in the United Kingdom[1] and New Zealand.[2] In the United Kingdom, it connects to the caller's local distribution network operator, and is primarily marketed for reporting power cuts. In New Zealand, it is used to contact the police in general non-emergency situations.

In the United Kingdom

Prior to the launch of the single number in 2016, people wishing to contact the relevant electric distribution company would have needed to know the 11-digit phone number of the electricity distribution company who served their area. Industry research following winter storms in 2013/2014 showed that most people in the event of a power cut would contact their electricity supplier (who sources or generates the electricity and bills the consumer) rather than the network operator (who is responsible for delivering power from the National Grid).[1][3][4][5]

In New Zealand

Launched on 10 May 2019, 105 is used for non-emergency calls to Police where the event has already taken place and nobody is in any danger, such as a stolen car or property damage.[2][6][7] It is the analogue of the 101 telephone number in the UK.

See also

References
  1. Osborne, Hilary (12 June 2015). "Power cut? Dial 105 wherever you are in the UK". The Guardian. Retrieved 12 January 2018.
  2. "Police announces non-emergency number – it's 105". New Zealand Police. 10 May 2019. Retrieved 20 June 2019.
  3. "Dial '105' for electricity helpline". Ofcom. 12 June 2015. Retrieved 12 January 2018.
  4. Finnigan, Lexi (6 September 2016). "New national phone line launched for power cuts". The Telegraph. Retrieved 12 January 2018.
  5. Sayid, Ruki (12 June 2015). "There's a new phone number to ring if you're hit by a power cut". Daily Mirror. Retrieved 12 January 2018.
  6. "Backyard banter Police launch 105 nonemergency call number". Stuff (Fairfax). 28 May 2019.
  7. "In a nonemergency call 105 Police launch new number for crimes that pose no immediate danger". Stuff (Fairfax). 10 May 2019.


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